Terms & Conditions
Effective Date: October 20, 2026
Welcome to River & Reign!
By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please review them carefully before placing an order.
1. General Information
River & Reign is a home fragrance brand dedicated to bringing comfort, peace, and intentional moments into everyday living.
These Terms & Conditions apply to visitors and customers using our website, www.shopriverandreign.com.
We reserve the right to update these terms as necessary. Changes will be posted on our website.
2. Products and Availability
River & Reign offers scented candles and home fragrance products.
All products are subject to availability. We make every effort to provide accurate product descriptions, photographs, sizes, and pricing.
Because our products may be produced in small batches, minor variations in appearance, color, or finish may occur.
We reserve the right to discontinue products or adjust available quantities without prior notice.
3. Pricing and Payments
All prices are displayed in U.S. dollars.
Applicable taxes and shipping charges will be calculated and displayed during checkout.
Payment must be successfully processed before an order is fulfilled.
River & Reign reserves the right to correct pricing errors and cancel affected orders. Customers will be notified, and any payments collected for canceled orders will be refunded.
4. Order Processing and Shipping
Orders are processed according to the shipping information provided on our website.
Delivery estimates are not guaranteed. Delays may occur due to carrier operations, weather, holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information during checkout.
If you discover an error in your shipping address, please contact us as soon as possible. Address changes cannot be guaranteed once an order has shipped.
Please refer to our Shipping Policy for additional information.
5. Returns and Refunds
River & Reign accepts eligible returns within 14 days of delivery.
Candles must be unused, unburned, unopened, and in their original packaging to qualify for a change-of-mind return.
Customers are responsible for return shipping costs unless the merchandise arrives damaged, defective, or incorrect.
Please review our Return & Refund Policy for complete details.
Nothing in these terms limits any consumer rights provided by applicable law.
6. Candle Safety and Proper Use
For your safety, please follow all candle care and safety instructions provided with your purchase.
Never leave a burning candle unattended.
Keep burning candles away from children, pets, drafts, and flammable materials.
Place candles on stable, heat-resistant surfaces.
Trim the wick to approximately 1/4 inch before lighting, unless the product instructions specify otherwise.
Do not burn candles longer than the recommended burn time.
Discontinue use when approximately 1/2 inch of wax remains, or as directed by the candle's safety instructions.
Customers should follow all product-specific warnings and care instructions.
7. Intellectual Property
All original website content, branding, logos, product descriptions, photographs, graphics, and other materials owned by River & Reign are protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, or commercial use of our protected materials is prohibited without written permission.
8. Website Use
Customers and visitors agree not to:
Use our website for unlawful or fraudulent purposes.
Attempt to interfere with website security or functionality.
Submit false or misleading order information.
Copy or misuse protected website content without authorization.
We reserve the right to restrict access or cancel orders associated with fraudulent or unlawful activity.
9. Third-Party Services
Our website may use third-party providers for payment processing, shipping, website hosting, and other business operations.
These services may be subject to their own terms and privacy policies.
River & Reign is not responsible for third-party websites or services outside our reasonable control.
10. Limitation of Liability
To the extent permitted by applicable law, River & Reign is not responsible for indirect or consequential losses arising from use of our website or products.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or restricted.
11. Privacy
We respect your privacy and handle personal information according to our Privacy Policy.
By using our website, you acknowledge that personal information may be collected and processed as described in that policy.
12. Changes to These Terms
River & Reign may revise these Terms & Conditions periodically.
Updated terms will be posted on this website with a revised effective date.
13. Contact Information
For questions about these Terms & Conditions, purchases, or customer service, please contact us through the Contact page on our website.
River & Reign
Everyday Living, Everyday Calm.