Privacy Policy
At River & Reign, we value your trust and are committed to respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, make a purchase, or subscribe to our mailing list.
Information We Collect
When you shop with River & Reign or interact with our website, we may collect:
Your name and contact information
Email address and phone number
Billing and shipping addresses
Order details and purchase history
Information submitted through our contact forms
Website usage information collected through cookies and similar technologies
Payment information is processed through our payment service providers. We do not directly store complete credit card numbers.
How We Use Your Information
We use personal information to:
Process and fulfill orders
Communicate about purchases and deliveries
Respond to customer questions
Provide customer support
Send promotional emails when you have subscribed
Improve our website and shopping experience
Maintain the security of our website
Comply with applicable legal obligations
Email Marketing
When you subscribe to the River & Reign mailing list, you may receive updates about new fragrances, product launches, special offers, and company news.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Unsubscribing from promotional messages will not prevent you from receiving necessary order-related communications.
Sharing Your Information
We may share information with trusted service providers when necessary to operate our business, including:
Website hosting and e-commerce providers
Payment processors
Shipping and delivery providers
Email marketing services
Service providers assisting with website operations
We may also disclose information when required by law or to protect our rights and customers.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve the shopping experience.
Certain cookies may be managed through your browser settings or available website cookie controls.
Protecting Your Information
We take reasonable steps to protect personal information and work with service providers that maintain security safeguards.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and provide customer service.
Your Privacy Choices
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.
You may also opt out of marketing communications at any time.
To submit a privacy-related request, please contact us through our website's Contact page.
Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
River & Reign may update this Privacy Policy as our business practices or legal requirements change. Any updates will be posted on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact us through the Contact page at:
River & Reign
Everyday Living, Everyday Calm.